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Complaints Process

Ray White Wanaka – In-house Complaints Process
In accordance with Rule 12 Real Estate Agents Act (Professional Conduct and Client Care Rules) 2012, all licensed real estate agents are required to have a written in-house complaint and dispute resolution procedure. You do not have to use our complaints and resolution procedure. You may make a complaint directly to the Real Estate Authority at any time. You can make a complaint to the Real Estate Authority even if you choose to also use our procedures.

Our complaints and dispute resolution procedure is designed to provide a simple and personalised process for resolving any complaint you might have about the service you have received from our agency.

Click here to view our In-House Complaints Process

Duncan Good – Licensee Agent
1 Helwick Street, Wanaka 9305
PO Box 814, Wanaka 9305
Wanaka Real Estate Ltd Licensed (REAA 2008)
+64 27 448 8321